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Channel: Customer Service Archives » Succeed As Your Own Boss
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How to Get Your Business Ready for the Holiday Shopping Season

The holiday shopping season can be the most profitable time of year for small businesses, but only if you are prepared. Customers are ready to spend, companies are purchasing year-end gifts, and people...

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Why Great Sales Calls Still Don’t Close

One of the most frustrating experiences for any entrepreneur, consultant, coach, or sales professional is walking away from a sales conversation feeling confident that everything went perfectly, only...

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How to Deliver Great Customer Service as a Service Business

Exceptional customer service is no longer optional for small businesses. It is one of the most important factors determining whether a customer remains loyal, refers others, leaves a positive online...

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Best Blog Posts of 2025

Every year, my team and I work really hard to elevate the game of our loyal subscribers by delivering practical, strategy-packed content on SucceedAsYourOwnBoss.com. Our goal is to help small business...

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10 Things Every Small Business Owner Should Do Before 2026

Small businesses face both challenges and opportunities as we prepare for 2026. With limited resources, the ongoing tariffs, and inflation, it’s crucial to focus on strategies that can maximize growth,...

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How to Transition Your Free Community into a Paid Membership

Selling through community is a way to always be able to get instant feedback on offers and print money. But turning a free community like a Facebook group into a paid membership isn’t just about adding...

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Win in Your Own Backyard: The Ultimate Guide to Local Marketing for Retailers

Let’s get real: You don’t need to be everywhere—you just need to own your ZIP code. As a retailer or franchisee, your power isn’t in chasing a global audience. It’s in knowing your customers, showing...

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SmallBizLady Summer Reading List 2025

Why Summer Is the Perfect Season to Grow Your Mind—and Your Business—with Books. There’s something magical about summer. The pace slows down, the days stretch longer, and there’s finally space to...

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How to Land High-Paying Business Coaching Clients Without Advertising

For many business owners, the idea of landing high-paying clients without spending a dime on advertising might sound like a dream. But it’s not only possible—it’s entirely achievable with the right...

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Best of Blogs of 2024

As the year winds down, it’s time to reflect on the invaluable insights shared on the SmallBizLady blog. From sales strategies to leveraging AI and building thriving online communities, we’ve covered...

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How to Master the Art of Discovery Calls

Discovery calls are a critical step in the sales process, especially for service-based businesses and consultants. They’re your chance to connect with potential clients, understand their needs, and...

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Social Media Marketing vs. Social Media Selling

The terms “social media marketing” and “social media selling” are often used interchangeably, leading to confusion among small businesses looking to leverage social platforms to grow their brand and...

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10 Essential Metrics to Consider Before Expanding Your Small Business

Expanding a small business is an exciting prospect, but it’s also a significant undertaking that requires careful planning and analysis. Making the leap too soon or without the right information can...

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Design a Daily LinkedIn Prospecting Process

  Leveraging LinkedIn for prospecting can be a game-changer for your network growth and business development, especially if you are a B2B business. LinkedIn provides a powerful platform to connect with...

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SmallBizLady Summer Reading List 2024

It’s Summer, and that means it’s time to grab to good book and grow your expertise. There are many business books that have delivered an array of insightful and actionable reads. Here are a particular...

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How to Build An Online Community

In today’s digital age, building an online community has become an essential strategy for small business owners to connect with their audience, foster engagement, and drive growth. An online community...

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Strategies to Improve Your Closing Rate as a Small Business

Mastering the art of sales is essential for driving growth and success. One key metric that directly impacts your bottom line is your sales closing rate—the percentage of leads or prospects that...

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Best of Blogs of 2023

Welcome to the “Best of Blogs 2023” on SucceedAsYourOwnBoss.com! Discover the insights and strategies that stood out this year, covering essential topics for entrepreneurial success. From crafting a...

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20 Ways to Create Customer Value

Providing useful products and services for your customers can encourage sales, improve loyalty and grow your brand’s reputation. You can employ many strategies to enhance customer value at your...

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The Right Way To Make Sales Calls For Your Small Business

I have recently been exposed to too many instances of sales calls that are inappropriate and ineffective to actually make a sale.  Social media networks such as LinkedIn, Twitter and Facebook are great...

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